Best place to repair my pentax K-r?

First · Prev | 1 | Next · Last
SoWhat
Member


Member 18 posts
Joined: 04/12/2011
Location:
Link Posted 11/04/2012 - 12:16
I sent off my Pentax K-r to Jessops to be repaired 5 weeks ago as the 18-55mm lens mount had broken and, a few days later, the shutter started firing whenever I pressed anything and the viewfinder went fuzzy. Only now do I get an estimate for the repair. Of £236.59. Are they absolutely out of their minds! The repair description states that they will fix the mirror mechanism, check and test. This doesn't seem to relate to both issues at all. The combination of time taken and incredible cost has left me speechless and I'm considering trying another repairer. But will anyone be able to repair it more cheaply and much faster (i.e within 2 and a half weeks) or should I maybe try and claim the repair on home insurance?
Thanks a lot for any advice!
George Lazarette
Member


Pentax Pro Master 8,030 posts
Joined: 14/01/2004
Location: London
Link Posted 11/04/2012 - 12:26
Try Harrow Technical. They have a good reputation.

link

G
Keywords: Charming, polite, and generally agreeable.
steven9761
Member


Pentax User Plus Member
Pentax Pro Master 909 posts
Joined: 26/11/2011
Location: Feltham, Middx, UK
Link Posted 11/04/2012 - 14:41
I had a Pentax digital compact that needed a clean a couple of years back. I have a couple of friends that work at their Langley (Slough) office, and asked them to see what they could do. The best price they came back with was £80, which was obviously "uneconomical", so I got a quote for a replacement model. I accepted their offer of an Optio A40 at £125. At that time, they were retailing at £225, so I got a bargain.

Try getting Pentax/Johnson's Photopia to see what they can do. Worst-case scenario is they offer you a similar discount against an upgrade, and they cannibalise your existing camera for parts.
davidxgreen
Member


Pentax Master 240 posts
Joined: 08/10/2005
Location:
Link Posted 17/04/2012 - 07:56
I've had a few excellent dealings with Advanced Camera Services & recommend them highly:
http://www.advancedcameraservices.co.uk T 01953 889 324
First · Prev | 1 | Next · Last
Add a Comment
You must be registered or logged-in to comment.

Login to Pentax User

Username:
Password:
Remember me on
this computer
New to Pentax User? Register for free
Get more features, join Pentax User Plus.
Official Partners
Latest News and Articles

Ricoh GR Sample Photos

Sample photos from the 5th Ricoh GR digital camera in the series - this model features a 16 megap...

5 Tips For Photography Newbies

Here are five quick, essential tips for those who are new to photography.

Pentax WG-10 Review

The Pentax WG-10 is an entry-level waterproof camera, that's also freezeproof, crushproof and sho...

Pentax Q Lens Overview

Daniel Bell goes shooting with the full set of Pentax Q lenses and the Q10 mirrorless camera.

Free Newsletter
Get our e-newsletter free in your inbox to receive the latest news about Pentax.