K-5 lens release button gone
Regards
David
You may be able to convince them that it was an inherent fault and get it repaired FOC. If you search the web - there are hundreds of reported cases. Just because it is out of warranty does not mean you have no rights - depends how hard you want to fight it. If you took it to court - you would probably win on the basis that it would be reasonable to expect that you should not experience this sort of issue at just over 2 years old..
If you need to remove the lens still on the camera - I found that the tip of a ballpoint pen worked until I got back off holiday!
Good luck
Carl
CHEERS Vic.
If it is an inherent fault and you can prove it. "Which I'm sure you can" then you have six (6) years under English law and five (5) under Scottish law to claim.
CHEERS Vic.
I'd have thought that too. It would be interesting to hear the thoughts of a retailer such as SRS and Pentax themselves regarding this certainly not unique problem.
John K
I took the camera to SRS at the weekend and they have sent it off. They seemed doubt it was an inherent fault and would be repaired for free on those grounds but I went of to Johnsons to have the rubber grip which was peeling off replaced, so maybe its under a repair warranty. If they try to charge I'll be sure to mention there was no trouble with the button until the rubber grip (which is right by the button) was replaced....
See: http://www.bbc.co.uk/blogs/theoneshow/consumer/2009/07/03/sale_of_goods_act_lett...
John K
Michael
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497 posts
15 years
Im sure I read about someone else having the problem, but a search brings up nothing (unless Im doing it wrong!).
Anyone got any ideas? The camera has just come back from having the grip replaced and just had it 2 years to warranty has gone.