Pentax X5 lens won't retract :(

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CAM
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Joined: 27/06/2013
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Link Posted 27/06/2013 - 20:23
Hi

I wonder if anyone can help... I was taking a zoomed photo using my Pentax X-5 and the battery depleted but the lens didn't retract before it turned off. Now I can not turn it back on as it asks "Please confirm the lens cap is removed" then turns back off before I can do anything.

Has anyone come across this before and know of any solution?

Kind Regards
Ceri
JohnX
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Joined: 09/02/2009
Location: South London
Link Posted 27/06/2013 - 20:32
Can't offer a solution, but unfortunately I've seen this posted a few times. If in warranty, then in for repair.
CAM
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Link Posted 27/06/2013 - 20:35
Thanx, yeh I was afraid of that only had it 3 weeks.
steven9761
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Location: Glasgow
Link Posted 27/06/2013 - 21:57
Try depressing the shutter button whilst the camera is switched off, then (whilst keeping the shutter button pressed) power up the camera. It might fool the camera into thinking you have just taken a bulb exposure. If it was the internal mechanism that's busted, you would hear a plasticky rattling when you shake it.
CAM
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Link Posted 27/06/2013 - 22:27
Thanx Steven but unfortunately it didn't work. No rattling either. I'm going to try connecting it to the computer and see if it will keep it on long enough for me to try a reset but will have to wait until Sunday when I'm home
steven9761
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Link Posted 27/06/2013 - 22:44
Remove the battery now, then on Sunday the camera should be drained of any residual energy. Loading a fully-charged battery might give it a "kick" to get it working again. You could always try gently (not forcibly) pushing the lens towards its retracted position whilst simultaneously powering up the camera - sort of like "jump-starting" a car.
Peatburner
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Link Posted 19/10/2014 - 15:14
I tried all the sugestions but the only one that worked was to gently help the lens to retract.
A huge relief when it worked!
Aero
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Pentax Pro Master 430 posts
Joined: 02/03/2009
Location: Aberdeen (Scotland)
Link Posted 19/10/2014 - 18:18
A friend of mine had a similar but not identical problem with his X5 a few months ago. It was slightly out of warranty, but he sent it to Johnsons Photopia and they repaired it FOC. They said they'd replaced part of the zoom or focusing mechanism (can't remember which). I'd have it checked out ASAP.

Al
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